Effective Date: 6 May 2025

1. Introduction

AluFlow Investments ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us through our website (https://www.aluflow.co.zw), Facebook page, Instagram account, and X (Twitter) profile (collectively referred to as our "Platforms"). This Privacy Policy outlines how we collect, use, store, and protect your information.

2. Information We Collect

We may collect and process the following types of information:

•⁠  ⁠Personal Identification Information – Name, phone number, email address, physical address, etc.

•⁠  ⁠Usage Data – IP address, browser type, pages visited, time spent on site, and other analytical data.

•⁠  ⁠Social Media Interactions – Messages, comments, likes, and shares you make on our Facebook, Instagram, or X pages.

3. How We Use Your Information

We use your information to:

•⁠  ⁠Process orders and provide services

•⁠  ⁠Respond to inquiries and offer support

•⁠  ⁠Improve our products, services, and customer experience

•⁠  ⁠Communicate promotions, updates, and news (with consent)

•⁠  ⁠Comply with legal obligations

4. Sharing Your Data

We do not sell or rent your personal data. We may share it with:

•⁠  ⁠Trusted third-party service providers (e.g. payment processors, delivery partners)

•⁠  ⁠Legal or regulatory authorities, if required by law

5. Your Rights

You have the right to:

•⁠  ⁠Access and correct your personal information

•⁠  ⁠Withdraw consent for marketing communications

•⁠  ⁠Request deletion of your data, where applicable

•⁠  ⁠Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at *info@aluflow.co.zw*.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Security

We use commercially reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

AluFlow Investments 

Email: info@aluflow.co.zw

Phone: +263 789 842 670